About Bomgar Corporation
Bomgar's mission is to change the way work is done. We work to free the enterprise tech support community from the restraints of access barriers and geography, and from the inefficiency of traditional phone-based and on-site support.
Enterprise remote support with Bomgar makes support more responsive, efficient and secure by removing the geographical and technological barriers between customers and those supporting them. Providing support with Bomgar helps you respond faster, distribute specialists more evenly, increase the productivity of current staff, and resolve incidents more cost-effectively. With Bomgar, support becomes a shared virtual resource.
Our Partners
Bomgar partners with strategic firms to bring you top of the line software integrations. BMC's Service Support is extended by providing on-demand remote support, secure chat and complete session recording that updates into Remedy Service Desk and BMC Service Desk Express. HP's and Service Manager is enhanced with Bomgar's remote desktop control capabilities, secure chat and survey capabilities. Utilize the collective data gathered from the Bomgar Support Session and the RightAnswers knowledgebase solution in order to better address root cause analysis.
The Bomgar Box
Bomgar delivers its solution for enterprise remote support in a box – the Bomgar Box! This appliance integrates easily into your environment, strengthens the security of your help desk support organization, and has a rapid ROI. With the Bomgar Box, our customers ensure the quality and security of every support interaction.
Our Customers
Since 2003, 6,000 corporate customers in all 50 states and 52 countries have chosen Bomgar as their platform for remote support. Bomgar clients include IT outsourcers, systems integrators, software vendors, hospitals and healthcare organizations, government institutions, colleges and universities, legal and accounting firms, and insurance and financial institutions. Current customers include Novell, Humana, Kiewit Construction, EDS, United Health, MIT, Nissan, ITI/Fiserv, and Ethan Allen. Leading industry analysts and consultants recognize Bomgar as a technology innovator.
Bomgar's Mission, Vision and Perspective
Visitors to Bomgar's headquarters will notice a verse from Psalm 127 displayed as they enter the office: "Unless the Lord builds the house, those who build it labor in vain." Even though we take it as our responsibility to work diligently, this verse reminds us that the ultimate results belong to God.
Our Vision: To honor God by applying Biblical principles in relation to employees, customers and financial dealings.
Our Mission: To virtualize every support rep and IT professional worldwide.